Project Details
Full Time Project
10 Months
Conducted interviews & user tests. Created user flows, wireframes, & designs.
Figma, Figjam, Google Meet (for tests and interviews)
Work with product mangers to define and refine the concept and with developers to address technical limitations
Overview
Timeline
Discovery & Design: 4 months
Build: 6 months
Completed: Jan 2024
Our previous solution only displayed three results before you need to scroll, which limited users who typically found their data within the first ten results. Additionally, functionalities like inactive & active checkboxes, tabs, and search clarification options were underutilized due to unclear design.
To address this, we conducted extensive discovery, leading to necessary updates despite extending the timeline. We redesigned the search filters to take up less space, increasing the number of visible results, and improved the display of search criteria by placing the clarification dropdown directly below the search bar for better user understanding.
Results
99.98%
Adoption Rate
.11%
Abandonment
